Sometimes, in the face of community pain, the conflict and demoralization within a team of professional caregivers becomes so intense that it no longer is serving the community effectively. Whether this requires the replacement of the staff or a Team “re-set”, this workshop offers a community the opportunity to build (or re-build) a Human Service Team from the ground up.
Agenda
- Traditional Values of Wellness
- Understanding Colonization and its Impacts on the Community, Families and the Clients
- Understanding Trauma and its Impacts: Community and Team
- Resilience and The 4 Paths of Healing: Promoting Resilience
- Clinical Boundaries, Balance, and Client Self Esteem
- Encouraging a Positive Identity and Healthy Vision
- The Circle as a Healing Force
- Four Stages of Healing: Clients and Staff
- The Role of a Team
- Team Visioning
- Values, Diversity, and Synergy
- The Team as a Circle
- Staff Roles and their Contributions to the Circle
- Responsibilities and Role Clarity
- Maintaining Your Balance on the Team
- Information Sharing and Confidentiality
- Work-Style and the Medicine Wheel
- Overcoming Barriers to Teamwork
- Peaceful Communication
- Effective Listening: Distress and Argument
- Effective Talking: Assertiveness and Conflict Resolution
- Validation as a Technique and General Approach
- The Team and the Community
- Team and Community Programming
- Self Care and Burn-Out Proofing